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What about Salesforce?

September 19th, 2023
Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses manage their sales, marketing, and customer service activities. It provides organizations with a range of tools and functionalities to effectively manage and track their customer interactions, data, and processes. Salesforce offers a variety of modules, including sales, marketing, service, commerce, and analytics, which can be customized to meet specific business needs. With its intuitive user interface and extensive capabilities, Salesforce has become one of the leading CRM solutions in the market, empowering businesses to enhance their customer relationships and drive growth.

Salesforce main features

Salesforce offers a wide range of features and functionalities that empower businesses to effectively manage their sales, marketing, and customer service activities. Some of the main features of Salesforce include:
1. Customer Relationship Management (CRM): Salesforce is primarily a CRM platform, providing tools to manage and track customer interactions, data, and processes. It allows businesses to centralize customer information, analyze data, and improve customer relationships.
2. Sales Automation: Salesforce provides features for automating sales processes, including lead management, opportunity tracking, and sales forecasting. It enables sales teams to streamline workflows, automate repetitive tasks, and track sales activities.
3. Marketing Automation: Salesforce offers marketing automation tools to create, execute, and track marketing campaigns. Users can create personalized email campaigns, track leads, and analyze campaign performance to optimize marketing efforts.
4. Service and Support: Salesforce enables businesses to provide exceptional customer service and support. It includes features for case management, knowledge base, and customer communication channels to ensure timely and efficient customer support.
5. Analytics and Reporting: Salesforce offers robust analytics and reporting capabilities, allowing users to gain insights from their data. It includes customizable dashboards, reports, and data visualization tools to track key performance indicators and make data-driven decisions.
6. Mobile App: Salesforce provides a mobile app that allows users to access and manage Salesforce data on the go. It enables sales teams to stay connected, collaborate, and update information from their mobile devices.
7. Integration and Customization: Salesforce offers extensive integration capabilities, allowing businesses to connect Salesforce with other systems and applications. It also supports customizations through point-and-click configuration, as well as development using Apex code and Lightning Web Components.
These are just a few of the main features of Salesforce. The platform provides a rich set of tools and functionalities to cater to the diverse needs of businesses across various industries, making it one of the leading CRM solutions in the market.

Salesforce AppExchange

Salesforce has an extensive marketplace called AppExchange, offering a variety of pre-built apps, integrations, and extensions that extend the functionality of Salesforce. . Salesforce AppExchange is an extensive marketplace or ecosystem that offers a wide range of pre-built apps, integrations, and extensions that extend the functionality of the Salesforce platform. It is similar to an “app store” where Salesforce users can discover, install, and use third-party applications and components to enhance their Salesforce experience.

AppExchange provides a vast selection of apps developed by Salesforce partners and independent software vendors (ISVs). These apps cater to various business needs and industries, offering solutions for sales, marketing, customer service, finance, analytics, and more. Users can find apps that address specific requirements, such as email marketing, document management, project management, e-commerce, data integration, and much more.

The apps available in AppExchange undergo a rigorous review process by Salesforce to ensure quality, security, and compatibility with the Salesforce platform. This review process helps maintain the integrity of the marketplace and ensures that users can confidently install and use the apps without compromising their data or system stability.

AppExchange also allows developers and ISVs to build and distribute their own custom apps, integrations, and components, leveraging the power of the Salesforce platform. Developers can create apps using various technologies like Apex, Visualforce, Lightning Components, or the more recent Lightning Web Components (LWC).

By leveraging the offerings on AppExchange, Salesforce users can easily extend the capabilities of their CRM and customize it to fit their unique business requirements. Whether it’s enhancing sales workflows, integrating with third-party systems, or improving customer support processes, AppExchange provides a robust and diverse collection of apps and integrations to meet a wide range of business needs.

Overall, Salesforce AppExchange is a vibrant marketplace that enables users to discover and leverage a vast ecosystem of ready-to-use applications, integrations, and extensions to enhance the functionality and value of their Salesforce platform.

Salesforce Clouds

Salesforce offers several cloud-based products and services, each designed to address specific business needs. The main clouds of Salesforce include:
1. Sales Cloud: Sales Cloud is the flagship cloud offering of Salesforce. It focuses on sales automation, lead management, opportunity tracking, and sales forecasting. Sales Cloud provides tools and features to help businesses streamline their sales processes and drive revenue growth.
2. Service Cloud: Service Cloud is designed to enhance customer service and support. It includes features such as case management, knowledge base, omni-channel routing, and service analytics. Service Cloud enables businesses to provide personalized and efficient support to their customers.
3. Marketing Cloud: Marketing Cloud is a comprehensive marketing platform that enables businesses to create, manage, and automate marketing campaigns across multiple channels. It includes tools for email marketing, social media marketing, customer journey mapping, and analytics.
4. Commerce Cloud: Commerce Cloud, formerly known as Demandware, is Salesforce’s solution for building and managing digital commerce experiences. It provides features for product catalog management, personalized shopping experiences, order management, and AI-powered recommendations.
5. Community Cloud: Community Cloud enables businesses to create branded online communities for customers, partners, and employees. It allows collaboration, knowledge sharing, and self-service support within a secure and customizable community platform.
6. App Cloud: App Cloud is Salesforce’s platform for building custom applications on the Salesforce platform. It includes tools like Lightning Platform (formerly known as Force.com), Heroku, and MuleSoft for developing, deploying, and integrating applications.
7. Analytics Cloud: Analytics Cloud, also known as Einstein Analytics, is Salesforce’s native analytics platform that provides advanced reporting, data visualization, and AI-powered insights. It allows users to explore, discover, and share data-driven insights to make informed business decisions.
8. Health Cloud: Health Cloud is a specialized cloud solution designed for healthcare providers and payers. It helps organizations streamline patient relationships, care coordination, and health data management.
9. Financial Services Cloud: Financial Services Cloud is tailored for the financial services industry, providing tools and features to manage client relationships, streamline advisor workflows, and meet regulatory requirements.
10. Government Cloud: Government Cloud is a secure cloud environment designed specifically for government agencies. It offers a compliant and scalable platform for digital transformation within the public sector.
These main clouds of Salesforce cater to different business functions and industries, allowing organizations to leverage Salesforce’s capabilities in sales, service, marketing, commerce, community, application development, analytics, and industry-specific requirements.

Salesforce Einstein AI

Salesforce has artificial intelligence capabilities integrated into its platform. Salesforce’s AI offering is known as Einstein, which is designed to enhance the functionality and intelligence of the Salesforce CRM. Einstein leverages machine learning and advanced analytics to provide predictive insights, automation, and personalization.

Some of the key AI features powered by Einstein include:
1. Einstein Lead Scoring: Einstein can automatically analyze and score leads based on historical data, helping sales teams prioritize their efforts and focus on leads with the highest potential.
2. Einstein Opportunity Insights: Einstein can analyze opportunities in the sales pipeline to provide insights and recommendations on how to improve deals, close rates, and win more business.
3. Einstein Activity Capture: Einstein can automatically capture and analyze sales activities and interactions, such as emails, meetings, and calls, to provide valuable insights and recommendations for sales reps.
4. Einstein Next Best Action: Einstein can provide real-time recommendations to sales and service teams, suggesting the most effective and personalized actions to take with customers to drive success.
5. Einstein Analytics: Einstein Analytics provides advanced analytics capabilities, allowing users to explore data, uncover insights, and make data-driven decisions. It includes features such as predictive modeling, forecasting, and data visualization.
6. Einstein Language: Einstein Language provides natural language processing capabilities, allowing users to analyze and understand text data, such as customer feedback, social media posts, and support tickets.
7. Einstein Vision: Einstein Vision enables the recognition and analysis of images and visual data. It can be used to build custom image recognition models and integrate them into Salesforce applications.
The power of Einstein lies in its ability to automate routine tasks, provide intelligent recommendations, and analyze vast amounts of data to uncover insights that can drive business growth and enhance customer experiences. With Einstein, Salesforce users can leverage the benefits of artificial intelligence without the need for extensive technical expertise, empowering them to make smarter and more informed decisions.

Salesforce in the IoT world

Salesforce is recommended for IoT (Internet of Things) implementations. Salesforce offers various features and functionalities that can help businesses leverage IoT data to enhance their customer relationships, streamline operations, and drive growth. Here are some reasons why Salesforce is recommended for IoT:
1. Data Integration: Salesforce provides robust integration capabilities, allowing businesses to seamlessly connect and integrate IoT devices and platforms with their Salesforce environment. This enables the collection, storage, and analysis of IoT data within Salesforce, providing a unified view of customer interactions and IoT-generated insights.
2. Customer Engagement: Salesforce’s CRM platform is designed to enhance customer engagement, and IoT data can play a crucial role in providing personalized and proactive experiences. By integrating IoT data into Salesforce, businesses can gain real-time insights into customer preferences, usage patterns, and behavior, allowing them to deliver targeted offers, recommendations, and support.
3. Analytics and Insights: Salesforce offers powerful analytics and reporting tools, such as Einstein Analytics, that enable businesses to extract valuable insights from IoT data. These insights can help identify trends, patterns, and anomalies, empowering businesses to make data-driven decisions and optimize their IoT strategies.
4. Automation and Workflows: Salesforce’s workflow automation capabilities can be utilized to automate processes and actions based on IoT data. For example, businesses can set up workflows to trigger alerts, notifications, or automatic responses based on specific IoT events or data thresholds.
5. Field Service Management: Salesforce Field Service Lightning provides a comprehensive solution for managing IoT-enabled field service operations. It enables businesses to dispatch technicians, track assets, schedule maintenance based on IoT data, and provide proactive service based on real-time insights.
6. Partner Ecosystem: Salesforce has a vast partner ecosystem that includes IoT platform providers, device manufacturers, and integrators. This ecosystem can help businesses leverage specialized IoT expertise and solutions to maximize the value of their IoT investments.
While Salesforce offers powerful capabilities for IoT, it is important to note that in-depth knowledge of IoT technologies and integration techniques may be required to effectively implement and utilize Salesforce for IoT use cases. Businesses should work with experienced consultants or partners with expertise in both Salesforce and IoT to ensure successful and tailored deployments.

Overall, Salesforce provides a comprehensive platform with the necessary tools and integrations to enable businesses to leverage IoT data and enhance customer engagement, operational efficiency, and decision-making.

How to get started with Salesforce

If you’re looking to get started with Salesforce development, here are a few steps you can follow:
1. Sign up for a Salesforce Developer Account: Visit the Salesforce website and sign up for a free Developer Edition account. This will grant you access to the Salesforce platform where you can develop and test your applications.
2. Explore the Salesforce Trailhead: Salesforce Trailhead is a free online learning platform that offers a variety of modules and trails specifically designed for developers. It provides a step-by-step approach to learning Salesforce development, starting from the basics and gradually progressing to more advanced topics. Complete the trails that interest you to gain hands-on experience.
3. Learn Apex and Visualforce: Apex is the programming language used for building custom business logic and controllers in Salesforce. Visualforce is a markup language used for building custom user interfaces. Familiarize yourself with these languages to understand how to develop custom functionality in Salesforce.
4. Dive into Lightning Web Components (LWC): Lightning Web Components is a modern framework for building user interfaces in Salesforce. LWC utilizes modern web standards like JavaScript, HTML, and CSS, making it easier for developers to create responsive and interactive interfaces. Learn LWC to leverage its capabilities in your Salesforce development.
5. Join the Salesforce Developer Community: The Salesforce developer community is a valuable resource for connecting with other developers, asking and answering questions, and staying up to date with the latest developments. Participate in the community forums, developer events, and online groups to expand your network and learn from others.
6. Utilize Salesforce Documentation and Resources: Salesforce provides comprehensive documentation, developer guides, and reference materials that cover various aspects of Salesforce development. Take advantage of these resources to deepen your understanding and improve your development skills.
7. Build Sample Projects: To gain practical experience, try building small sample projects that demonstrate different Salesforce features. This will further enhance your skills and give you hands-on experience working with the platform.
Remember, practice and experimentation are crucial when learning Salesforce development. Don’t be afraid to dive in, ask questions, and explore the vast capabilities of the platform. Good luck on your Salesforce development journey!

Salesforce Trailhead: the best way to learn Salesforce

Salesforce Trailhead is a free online learning platform provided by Salesforce that offers a variety of interactive modules, projects, and trails to help individuals, whether they are beginners or experienced professionals, learn and develop skills in Salesforce. It is designed to provide hands-on experience and practical knowledge through a gamified learning experience.

Trailhead offers a wide range of learning paths, also known as trails, which are focused on different areas of Salesforce, such as administration, development, sales, marketing, and more. Each trail consists of modules that cover specific topics related to that area. The modules combine various formats, including text-based explanations, videos, quizzes, coding challenges, and hands-on exercises within a Salesforce environment.

Through Trailhead, learners can earn badges and points as they complete modules and trails, which can be displayed on their Trailhead profile. These badges serve as a visual representation of the skills and knowledge acquired by the learner. Additionally, learners can earn superbadges by completing real-world projects that require application of skills learned in the modules.

Trailhead also provides a vibrant online community where learners can connect with other Trailblazers (members of the Salesforce community), ask questions, share knowledge, and collaborate on projects. The community encourages networking, mentorship, and collaboration, creating an engaging and supportive learning environment.

Whether you are looking to start your Salesforce journey, expand your existing skills, or specialize in a particular area, Salesforce Trailhead offers a structured and interactive learning experience that empowers individuals to master Salesforce concepts and become proficient in using the platform.

Salesforce Pricing

Salesforce offers a range of pricing options to accommodate different business needs and budgets. The cost of Salesforce depends on various factors such as the edition you choose, the number of users, and any additional features or customizations required. While Salesforce may be considered expensive compared to some other CRM solutions on the market, it is important to consider the value it can bring to your business in terms of streamlining processes, improving customer relationships, and driving growth. It is recommended to consult with Salesforce sales representatives or explore their pricing details on their website to determine the cost that aligns with your specific requirements.

Salesforce Apex

Apex is a programming language developed by Salesforce specifically for the Salesforce platform. It is a strongly typed, object-oriented language that allows developers to create custom business logic, automation, and integrations within the Salesforce environment.

Apex is similar to Java in terms of syntax and structure, making it familiar to developers with Java or C# experience. It facilitates the development of applications that interact with Salesforce data, perform complex calculations, and integrate with external systems.

With Apex, developers can create triggers, classes, controllers, and batch processes. Triggers are pieces of code that execute before or after specific events occur in the Salesforce platform, such as record updates or insertions. Classes are reusable blocks of code that encapsulate a set of operations and can be called from other code or components. Controllers are Apex scripts used to define the behavior of custom user interface elements.

One of the key advantages of Apex is its ability to seamlessly interact with the Salesforce data model. Developers can use Apex to query, update, and manipulate data in the Salesforce database, as well as to create and modify records. This enables them to build powerful and customized applications on top of the Salesforce platform.

Apex provides features such as exception handling, transaction control, and asynchronous processing, allowing developers to create robust and scalable applications. It also offers a range of built-in functionality and libraries, such as the Salesforce Object Query Language (SOQL) for database querying, the Salesforce Object Search Language (SOSL) for text-based searches, and the Apex Data Manipulation Language (DML) for data manipulation.

To develop and deploy Apex code, developers can use the Salesforce Developer Console, the Salesforce CLI (Command Line Interface), or popular integrated development environments (IDEs) such as Visual Studio Code with the Salesforce Extensions pack.

Overall, Apex is a powerful programming language that empowers developers to extend the functionality of the Salesforce platform and create custom applications tailored to specific business needs. It leverages the robustness and security of the Salesforce ecosystem, providing a comprehensive solution for developing on the Salesforce platform.

Conclusions

One of the key advantages of Salesforce is its intuitive user interface, which allows users to easily navigate and use the platform without extensive programming knowledge. Salesforce provides a user-friendly environment and offers a variety of pre-built tools and functionalities that can be customized through point-and-click configuration, rather than coding. This makes it accessible for individuals who may not have a background in programming but still need to manage sales, marketing, and customer service activities. Additionally, Salesforce offers a wealth of documentation, support resources, and a vibrant community, which can further assist non-programmers in utilizing the platform effectively.

Salesforce is generally considered to be easy to learn, especially for individuals with little to no programming background. One of the key reasons for this is its intuitive user interface, which allows users to navigate and use the platform without extensive coding knowledge. Salesforce also offers a variety of pre-built tools and functionalities that can be customized through point-and-click configuration, eliminating the need for complex coding. Additionally, Salesforce provides extensive documentation, support resources, and a vibrant community, which further aids in the learning process. With these resources and its user-friendly design, Salesforce can be easily learned by non-programmers looking to manage sales, marketing, and customer service activities.
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What is Cloudinary?

September 18th, 2023
Cloudinary is a cloud-based platform that provides a comprehensive suite of tools for managing, optimizing, and delivering media assets (such as images, videos, and documents) on the web or in mobile applications. It offers a wide range of features including image and video uploading, storage, manipulation, optimization, streaming, and delivery via a global content delivery network (CDN). With Cloudinary, developers can easily integrate media management capabilities into their applications, allowing for efficient handling of media assets and better user experiences.

Cloudinary offers a wide range of powerful features for managing, optimizing, and delivering media assets. It offers several key advantages that make it a popular choice. Here are some of the main advantages of using Cloudinary:
1. Image and Video Upload: Cloudinary allows you to upload images and videos from a variety of sources, including direct uploads, URLs, and storage platforms like Amazon S3 and Google Cloud Storage.
2. Media Storage: Cloudinary provides secure and scalable cloud storage for your media assets. It ensures high availability and durability, allowing you to store and manage large volumes of images and videos.
3. Image and Video Manipulation: With Cloudinary, you can dynamically transform and manipulate your images and videos. It offers a wide range of transformation options, including resizing, cropping, rotating, overlaying, watermarking, and applying effects.
4. Optimization: Cloudinary helps optimize your media assets to improve performance and reduce bandwidth usage. It automatically applies intelligent compression techniques, quality adjustments, and format optimizations, ensuring that your images and videos are delivered efficiently without compromising visual quality.
5. Responsive Delivery: Cloudinary enables you to deliver media assets that are optimized for the viewing device. It automatically detects the device and screen size and delivers the most suitable version of the image or video, ensuring an optimal user experience across different devices and resolutions.
6. Auto-Tagging: Cloudinary leverages AI-powered tagging capabilities to automatically analyze and tag images based on their content. This feature simplifies the process of organizing and categorizing large media libraries, making it easier to search and retrieve specific assets.
7. Content Delivery Network (CDN): Cloudinary utilizes a global CDN to ensure fast and reliable delivery of your media assets to users around the world. This helps reduce latency and improve performance, providing a seamless experience for your website or application visitors.
8. Video Streaming: Cloudinary supports adaptive video streaming, allowing you to deliver high-quality videos with adaptive bitrate streaming. This ensures smooth playback and optimal quality, even under varying network conditions.
9. Advanced Analytics: Cloudinary provides detailed analytics and insights on how your media assets are being utilized. You can track metrics such as bandwidth consumption, storage usage, image views, video plays, and more, gaining valuable insights into the performance and engagement of your media content.
These are just some of the main features offered by Cloudinary. The platform continues to innovate and expand its capabilities, providing developers and content creators with comprehensive tools for managing and optimizing their media assets.

These advantages make Cloudinary a versatile and efficient solution for managing, optimizing, and delivering media assets, enabling you to create better user experiences and improve your website or application performance.

Cloudinary offers flexible pricing plans to accommodate different usage needs. The cost of using Cloudinary depends on factors such as the amount of storage used, bandwidth consumed, and the specific features and services utilized. They provide a range of plans suitable for individuals, small businesses, and large enterprises. It is recommended to visit the Cloudinary website and explore their pricing page to get a detailed understanding of their pricing structure and determine the most suitable plan for your specific requirements.

You can definitely use Cloudinary in WordPress to manage and optimize your media assets. Cloudinary provides a WordPress plugin that makes it easy to integrate their services into your WordPress website.

To use Cloudinary in WordPress, follow these steps:
1. Sign up for a Cloudinary account: If you haven’t already, go to the Cloudinary website (https://cloudinary.com/) and sign up for an account. Fill in the required information to create your account.
2. Install and activate the Cloudinary plugin: In your WordPress dashboard, go to “Plugins” > “Add New”. Search for the “Cloudinary” plugin and click on the “Install Now” button. Once the plugin is installed, click on the “Activate” button to activate it.
3. Configure the Cloudinary plugin: After activating the plugin, you’ll need to configure it with your Cloudinary account details. Go to “Settings” > “Cloudinary” in your WordPress dashboard. Enter your Cloudinary cloud name and API credentials (API key and API secret). Save the settings.
4. Upload and manage your media assets: With the Cloudinary plugin installed and configured, you can now start uploading and managing your media assets. When creating or editing a post or page, you’ll see a “Cloudinary” button in the media toolbar. Click on it to access the Cloudinary media library and upload files directly to your Cloudinary account. You can organize, transform, optimize, and deliver your media assets using Cloudinary’s features.
Remember to consult the Cloudinary documentation and resources specific to WordPress for more detailed instructions and examples on using Cloudinary with WordPress. Happy media management!

Cloudinary is designed to be user-friendly and easy to learn. It provides comprehensive documentation and resources to guide users through the process of integrating and using their platform. With clear instructions and examples, developers can quickly grasp the concepts and start leveraging Cloudinary’s capabilities.

The platform offers a range of SDKs and libraries for various programming languages and frameworks, making it accessible to a wide audience. These resources simplify the integration process, allowing developers to seamlessly incorporate Cloudinary into their applications.

Additionally, Cloudinary’s user interface is intuitive and user-friendly, making it easy to navigate and manage media assets. The interface provides a centralized location for uploading, organizing, optimizing, and delivering media files, streamlining the workflow for developers and content creators.

While there may be a learning curve when first getting acquainted with Cloudinary’s features and functionalities, the provided documentation and well-organized resources make the learning process efficient and straightforward. With practice and hands-on experience, users can quickly become proficient in using Cloudinary to manage their media assets effectively.

To get started with Cloudinary, follow these steps:
1. Sign up for an account: Go to the Cloudinary website (https://cloudinary.com/) and click on the “Sign Up” button. Fill in the required information to create your account.
2. Create a new cloud: After signing up, you’ll be directed to the Cloudinary dashboard. Click on the “Create a Cloud” button to set up a new cloud for your media assets.
3. Configure your cloud settings: In the cloud creation process, you can specify settings such as the cloud name, default upload behavior, security settings, and more. Take some time to review and adjust the settings according to your requirements.
4. Integrate Cloudinary into your application: Cloudinary provides SDKs and libraries for various programming languages and frameworks. Choose your preferred language and follow the provided documentation to integrate Cloudinary into your application. You’ll generally need to install the Cloudinary library, set up authentication, and configure your cloud settings.
5. Upload and manage your media assets: Once you have integrated Cloudinary, you can start uploading and managing your media assets. Use the Cloudinary API or SDK methods to upload images, videos, and other files to your cloud. You can then organize, transform, optimize, deliver, and analyze your assets using Cloudinary’s features and capabilities.
6. Explore additional features: Cloudinary offers a wide range of features to enhance your media management workflow. Take the time to explore features like image and video transformation, responsive delivery, AI-powered optimizations, auto-tagging, and more.
Remember to consult the Cloudinary documentation and resources for detailed instructions and examples specific to your chosen programming language or framework. Happy coding!
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What is Heroku and why you should give it a chance?

September 18th, 2023
Heroku is a cloud-based platform that allows developers to build, deploy, and manage applications easily. It provides the infrastructure and tools necessary for developers to focus on writing code without worrying about server maintenance. With Heroku, developers can deploy applications in various programming languages, such as Ruby, Node.js, Python, and more. It offers seamless integration with popular version control systems like Git and provides a scalable and flexible environment for hosting web applications.

Heroku was acquired by Salesforce in 2010. Salesforce recognized the potential of Heroku’s platform-as-a-service (PaaS) capabilities and saw it as a valuable addition to its cloud computing offerings. This acquisition allowed Salesforce to expand its services and offer a comprehensive range of solutions for developers and businesses. Despite being owned by Salesforce, Heroku continues to operate as an independent entity within the Salesforce ecosystem, providing developers with a robust and user-friendly platform for application deployment and management.

Heroku is relatively easy to learn and use. It provides a user-friendly interface and command-line tools that simplify the deployment process. Developers can quickly get started with Heroku by following the official documentation and tutorials provided by Heroku. Additionally, Heroku’s seamless integration with popular version control systems like Git makes it easier for developers to deploy updates to their applications. Overall, Heroku’s focus on simplicity and ease of use makes it accessible to developers of varying skill levels.

Heroku offers several advantages for developers and businesses:
1. Ease of Use: Heroku simplifies the deployment process by providing a user-friendly interface and command-line tools. Developers can easily deploy their applications without the need for extensive server configuration or administration.
2. Flexibility: Heroku supports a wide range of programming languages, including Ruby, Node.js, Python, Java, PHP, and more. This flexibility allows developers to choose the language that best suits their project requirements.
3. Scalability: Heroku allows applications to scale effortlessly with just a few clicks. Developers can easily increase or decrease the number of dynos (containers) based on application demand, ensuring that the application can handle any level of traffic.
4. Integration: Heroku seamlessly integrates with popular version control systems like Git. This allows developers to streamline their development workflow and easily deploy updates to their applications.
5. Add-Ons and Marketplace: Heroku offers a wide range of add-ons and an extensive marketplace. These resources provide additional functionality to applications, such as monitoring, caching, logging, databases, and more, allowing developers to enhance their applications without needing to build everything from scratch.
6. Collaboration: Heroku provides features that facilitate team collaboration, such as sharing access to applications, managing roles and permissions, and integration with collaboration tools like Slack.
7. Security: Heroku ensures the security of applications by automatically handling common security concerns and providing features like SSL encryption, application-level security configuration, and authentication options.
8. Heroku and Salesforce Integration: If you are already using Salesforce services, Heroku’s integration with the Salesforce ecosystem allows for seamless connectivity between your applications and Salesforce data.
These advantages make Heroku a popular choice among developers, enabling them to focus on building and deploying applications quickly and efficiently.

Heroku supports a wide range of programming languages, allowing developers to choose the language that best suits their project requirements. The supported programming languages on Heroku include:
1. Ruby
2. Node.js
3. Python
4. Java
5. PHP
6. Go
7. Scala
8. Clojure
These are just some of the programming languages supported by Heroku. The platform also offers buildpacks that allow you to work with other languages and frameworks that are not directly supported. Heroku’s flexibility in language support enables developers to work with their preferred tools and technologies when building and deploying applications.

The pricing of Heroku depends on various factors, including the resources and services you require for your application. While Heroku offers a free tier with limited resources, it also provides paid plans with increased capabilities.

The cost of using Heroku is influenced by factors such as the number of dynos (containers) and the size of the dynos required to run your application, usage of add-ons and additional services like databases, storage, and third-party integrations, and the amount of data transfer and processing performed by your application.

It’s important to assess your application’s requirements and usage to determine the cost. Heroku provides a pricing calculator on their website (https://www.heroku.com/pricing) that allows you to estimate the cost based on your specific needs.

Remember to regularly monitor and optimize your application’s resource usage to ensure cost efficiency.

To get started with Heroku, follow these steps:
1. Create a Heroku Account: Visit the Heroku website (https://www.heroku.com/) and sign up for a free account. Provide the required information and complete the registration process.
2. Install the Heroku CLI: The Heroku Command Line Interface (CLI) allows you to interact with Heroku from your terminal or command prompt. Install the Heroku CLI by following the instructions provided in the Heroku documentation for your operating system (https://devcenter.heroku.com/articles/heroku-cli).
3. Log in to the Heroku CLI: Open your terminal or command prompt and run heroku login. This command will prompt you to enter your Heroku credentials (email and password) to authenticate your account.
4. Create a New Heroku App: Navigate to the root directory of your application and run heroku create in the terminal. This command will create a new Heroku app associated with your account.
5. Deploy Your Application: Heroku supports different deployment methods based on your application’s codebase. The most common method is deploying directly from a Git repository. If your application is already hosted on GitHub, you can use the command heroku create --template=https://github.com/your-username/your-repo.git to create a new app and automatically set up continuous deployment from that repository. Alternatively, you can use git push heroku main to deploy directly from your local Git repo.
6. Configure Your Heroku App: Depending on your application’s requirements, you may need to configure environment variables, add-ons, or other settings. You can manage this configuration through the Heroku dashboard or by using the Heroku CLI.
7. Scale Your Application: By default, Heroku applications start with a single web dyno. If your application requires more resources to handle traffic, you can easily scale it up by running the heroku ps:scale web=1 command. This will add more dynos to your application, allowing it to handle increased demand.
8. Monitor and Debug: Heroku provides a range of tools to help you monitor and debug your application. You can view logs, metrics, and other useful information through the Heroku dashboard or via the Heroku CLI.
9. Collaborate and Manage Access: If you are working on a team, you can invite collaborators to your Heroku app and manage their access and permissions. This can be done through the Heroku dashboard or by using the Heroku CLI.
10. Explore Add-Ons: Heroku offers a marketplace with various add-ons that can enhance your application’s functionality. You can browse the marketplace and add any necessary add-ons to your app through the Heroku dashboard.
Remember to consult the official Heroku documentation (https://devcenter.heroku.com/) for detailed information on specific topics and additional features. Happy coding!
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How to install GBox, a Google Play for BYD cars

September 18th, 2023
GBox for Android is an application that provides a platform for users to download and install various apps on their Android devices. It offers a wide range of apps, including games, productivity tools, streaming services, and more. GBox allows users to discover new and exciting apps that may not be available on the official Google Play Store. However, it is important to note that installing apps from unknown sources may void your device’s warranty or introduce security risks. Therefore, it is recommended to exercise caution and only download apps from trusted sources.

To install GBox in a BYD car, follow these steps:
- Get a flash drive, memory stick or pen drive. Ideally empty
- Get the APK of GBox
- Create a folder called third party apps in your flash drive (it must be THAT name)
- Copy the APK to the third party apps apps folder
- Plug-in the flash drive in the USB port of your car
- Turn off and turn on your car.
- It will ask you for a password, type: 20211231
- Navigate to the third party pass folder
- Select the GBox APK and tap on install
- Wait for a few seconds to instal the app
- After that you will see GBox installed as any. other app
Important notes: if it doesn’t ask you for the password when you plug in the flash drive, try to turn off and turn on your BYD Car. The name of the folder MUST BE third party apps, otherwise it won’t work.

Please note that modifying the system settings and installing apps from unknown sources may void your car’s warranty or introduce security risks. Proceed with caution and ensure you only download apps from trusted sources.
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How to install Waze in a BYD Dolphin car

September 18th, 2023
A BYD Dolphin car is a compact electric vehicle designed for city driving. It has a sleek and modern design with a range of up to 400 kilometers on a single charge. The car features advanced safety features, including multiple airbags, electronic stability control, and a rearview camera. The interior is spacious and comfortable, with ample legroom and headroom for both the driver and passengers. The infotainment system includes a touchscreen display, Bluetooth connectivity, and navigation. Overall, the BYD Dolphin car is a reliable and eco-friendly option for those who want to reduce their carbon footprint without sacrificing style or comfort.

If you’re a proud owner of a BYD Dolphin car and want to enhance your navigation experience, installing Waze can be a great choice. Waze is a popular navigation app that provides real-time traffic updates and useful features. The beautiful screen you have in your BYD Dolphin car is just a tabled with Android operative system so install apps would be easy but it’s not the case. It would be nice to have Google Play to easily install apps into our Car’s infotainment system but sadly it’s not the case when it comes to BYD cars so here’s a step-by-step guide on how to install Waze in your BYD Dolphin car.

Missing Apple Car Play and Android Auto

As of my last knowledge update in September 2023, BYD, a Chinese automaker, had not widely adopted Apple CarPlay or Android Auto in its vehicles. However, the availability of features like Apple CarPlay can vary from one car model and market to another. The decision to support or not support Apple CarPlay (or any other infotainment system) in a car is typically made by the car manufacturer and may depend on several factors.

Cost Considerations: Implementing Apple CarPlay or Android Auto may involve licensing fees, additional hardware requirements, or ongoing development and maintenance costs, which might not align with BYD’s business strategy.

Regulations and Licensing: There might be regulatory or licensing issues that can affect the inclusion of Apple CarPlay. Car manufacturers need to adhere to various legal and licensing requirements when integrating third-party software.

Updates and Maintenance: Car manufacturers are responsible for maintaining and updating the software and systems in their vehicles. Some may prefer to have full control over the software in their cars rather than relying on external systems like Apple CarPlay.

Priorities and Partnerships: BYD may have made strategic decisions to focus on other features or partnerships, prioritizing different functionality or connectivity options for their customers.

It’s essential to check with BYD’s official website or contact their customer support for the most up-to-date information regarding their support for Apple CarPlay or Android Auto, as the situation may have changed since my last update in September 2023. Car manufacturers can update their models and features regularly, so what was true in the past may not be accurate today.

To install Waze in a BYD Dolphin car, follow these steps:
- Get a flash drive, memory stick or pen drive. Ideally empty
- Get the APK of Waze
- Create a folder called third party apps in your flash drive (it must be THAT name)
- Copy the APK to the third party apps apps folder
- Plug-in the flash drive in the USB port of your car
- Turn off and turn on your car.
- It will ask you for a password, type: 20211231
- Navigate to the third party pass folder
- Select the Waze APK and tap on install
- Wait for a few seconds to instal the app
- After that you will see Waze installed as any. other app
Important notes: if it doesn’t ask you for the password when you plug in the flash drive, try to turn off and turn on your BYD Car. The name of the folder MUST BE third party apps, otherwise it won’t work.

Complete Waze Setup: Follow the setup process within the Waze app, which may involve creating an account, granting necessary permissions, and configuring your desired settings.

If Waze doesn’t ask you for permission to use your GPS, you will have to do it manually from the infotainment device’s settings.

Enjoy Waze in Your BYD Dolphin Car: Once the setup is complete, you can now use Waze for navigation in your BYD Dolphin car. Benefit from real-time traffic updates, alternative routes, and various other helpful features offered by Waze.

Please note that the availability and compatibility of Waze may vary based on your specific BYD Dolphin car model and its infotainment system. For any additional guidance or support, we recommend referring to the car’s documentation or reaching out to BYD customer support.

Now you’re ready to navigate the city streets with Waze and make your journeys in your BYD Dolphin car even more convenient and enjoyable. Safe travels!
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[Salesforce] Value of filter criterion for field ‘CreatedDate’ must be of type dateTime and should not be enclosed in quotes

September 7th, 2023
To filter records by date in SOQL (Salesforce Object Query Language), you can use the comparison operators such as “=”, “<“, “<=”, “>”, “>=”, and “!=”. However a common mistake we made is to enclose the date with quotes like the following query:
```
SELECT Id, Name FROM Account WHERE CreatedDate < '2023-09-03' LIMIT 10
```
As soon as you execute it, you get this error:
```
INVALID_FIELD: 
SELECT Id, Name FROM Account WHERE CreatedDate < '2023-09-03' LIMIT
                                   ^
ERROR at Row:1:Column:36
value of filter criterion for field 'CreatedDate' must be of type dateTime and should not be enclosed in quotes
```
However if we remove the quotes we will get the same error
```
SELECT Id, Name FROM Account WHERE CreatedDate < 2023-09-03 LIMIT 10
```
To resolve the error “value of filter criterion for field ‘CreatedDate’ must be of type dateTime and should not be enclosed in quotes” in Salesforce, you need to make the following adjustments to your SOQL query:
1. Remove the single quotes around the date value.
2. Use the correct format for the date value by appending the time ‘T23:59:59Z’ , ‘T00:00:00Z ‘ or the hour you need at the end.
By following these steps, your query will correctly compare the ‘CreatedDate’ field to the specified date and time, without encountering the type mismatch error so the right query will be:
```
SELECT Id, Name FROM Account WHERE CreatedDate < 2023-09-03T23:59:59Z LIMIT 10
```
Another example:
```
SELECT Id, Name FROM Account WHERE CreatedDate < 2023-09-03T00:00:00Z
```
In the above example, we are querying the Account object and filtering records where the CreatedDate is less than September 3, 2023, at 00:00:00 (midnight) UTC. You can modify the date and time values according to your specific requirements. Ensure that the date and time format follows the YYYY-MM-DDThh:mm:ssZ pattern, where T separates date and time, and Z indicates the timezone as UTC. Remember, using the correct date and time format is essential in SOQL to accurately filter out records based on dates.
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What does a Salesforce Software Engineer do?

September 3rd, 2023
Salesforce is a customer relationship management (CRM) platform that allows businesses to manage their interactions with customers and prospects. It provides various tools and features to help organizations streamline their sales, marketing, and customer service processes. With Salesforce, businesses can track customer data, manage sales opportunities, create and automate marketing campaigns, and provide efficient customer support. The platform offers customization options, allowing businesses to tailor it according to their specific needs. Salesforce is widely used in various industries and is known for its flexibility, scalability, and extensive range of integrations with other systems and applications.

As a Salesforce Engineer, you would be responsible for building custom solutions on the Salesforce platform using its proprietary programming language, Apex, and its declarative customization tools Validation Rules, Quick Actions, Page Layouts, Approval Processes, Formula Fields, Flows, among other.

Salesforce development is a highly in-demand skill in the current job market, as more and more businesses are adopting the Salesforce platform to manage their customer relationships.

To be a successful Salesforce Engineer, you should have a strong background in programming, as well as experience with object-oriented programming concepts. You should also have a good understanding of the Salesforce platform, including its architecture, data model, and security model. Additionally, it can be helpful to have experience with other programming languages, such as Java or .NET, as well as experience with web development technologies like HTML, CSS, and JavaScript.

Here are some key responsibilities of a Salesforce Software Engineer:
1. Customization and Development: Salesforce Software Engineers build custom applications and functionalities on the Salesforce platform using Apex, Visualforce pages, or Lightning Components. They work closely with stakeholders to understand requirements and create solutions that align with business objectives.
2. Integration: Salesforce Software Engineers integrate Salesforce with other systems and technologies, such as ERP systems, marketing automation platforms, or custom APIs. They ensure seamless data flow between systems and create automated processes to improve efficiency.
3. Testing and Debugging: Salesforce Software Engineers write test cases and debug issues in existing Salesforce solutions. They ensure the quality and reliability of applications by conducting thorough testing and resolving any bugs or errors.
4. Collaboration: Salesforce Software Engineers collaborate with cross-functional teams, including business analysts, project managers, and quality assurance testers. They actively participate in discussions and meetings to gather requirements, provide technical expertise, and deliver solutions that meet the needs of the business.
5. Continuous Improvement: Salesforce Software Engineers stay updated with the latest Salesforce features, releases, and best practices. They continuously enhance their skills and knowledge to leverage new functionalities and improve the overall development process.
In summary, a Salesforce Software Engineer combines their programming expertise with Salesforce knowledge to build, customize, integrate, and maintain software solutions on the Salesforce platform. They play a crucial role in helping businesses optimize their customer relationship management processes and achieve their goals.

Speaking of continuous improvement… Salesforce Trailhead is a highly recommended platform for anyone looking to learn or expand their knowledge of Salesforce. Whether you are a beginner or an experienced professional, Trailhead provides a gamified and interactive learning experience that can help you gain practical skills and advance your career.

Here are a few reasons why you should consider using Salesforce Trailhead:
1. Free and Accessible: Trailhead is completely free to use and accessible to anyone with an internet connection. You can access a wide range of tutorials, modules, projects, and challenges at no cost, making it an excellent resource for learning Salesforce.
2. Hands-on Learning: Trailhead focuses on providing a hands-on learning experience, allowing you to apply what you learn in a practical way. With interactive exercises, quizzes, and challenges, you can gain real-world skills and experience while progressing through the learning modules.
3. Structured Learning Paths: Trailhead offers guided learning paths, known as “trails,” that are designed to help you learn specific topics or achieve certain certifications. These trails provide a structured learning experience, making it easier to navigate through the vast amount of content available and ensure you cover all the necessary topics.
4. Gamified Experience: Trailhead gamifies the learning process, making it engaging and fun. You earn badges and points for completing modules and challenges, allowing you to track your progress and showcase your accomplishments to potential employers or colleagues.
5. Community Support: Trailhead has a vibrant community of learners and experts who are ready to assist you. You can participate in discussion forums, connect with peers, and seek help from experienced professionals to enhance your learning experience.
6. Career Advancement: Salesforce skills are highly in-demand in the job market. By completing Trailhead modules and earning certifications, you can demonstrate your knowledge and expertise to potential employers. Trailhead offers learning paths specifically tailored to different roles, such as developers, administrators, or consultants, helping you advance in your Salesforce career.
In summary, Salesforce Trailhead is an excellent learning platform that provides a free, hands-on, and fun learning experience. Whether you are new to Salesforce or looking to expand your skills, Trailhead can be a valuable resource to enhance your knowledge and advance your career in the world of Salesforce.
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How to unit test Flows in Salesforce with Apex

September 3rd, 2023
By performing unit tests you can ensure that your rules are error-free, functioning properly, and enforcing the intended business logic. This ultimately leads to a more robust and reliable code.

In Salesforce, a Flow is a powerful tool that allows you to automate business processes by visually designing and executing a series of actions, known as a Flow. It serves as a declarative way to build and automate complex business logic without writing custom code.

A Flow consists of multiple elements, such as screens, variables, decisions, loops, assignments, and more, which are used to define the behavior and functionality of the process. You can think of it as a sequence of steps that guide users or make automated decisions based on specified criteria.

Overall, Flows provide a flexible and intuitive way to automate business processes in Salesforce without writing code. They allow you to streamline workflows, guide users, make decisions, update records, and perform various other actions to achieve your desired automation goals.

Unit testing Flows in Salesforce with Apex is crucial for several reasons:
1. Error prevention: Unit tests help identify errors or issues in Flows before they are deployed to a production environment. By catching and fixing errors early on, you can prevent potential data integrity issues and ensure the accuracy of your Flows.
2. Increased confidence: Unit tests give you confidence that your Flows are working as intended. By systematically testing different scenarios, you can validate that the Flows are correctly processing data and executing the desired functionality.
3. Regression testing: Unit tests act as a safety net when making changes to existing Flows. Whenever a change is made, these tests can be re-run to ensure that the modifications haven’t inadvertently broken any existing functionality.
4. Documentation: Unit tests serve as living documentation that demonstrates and validates how your Flows should behave. They allow developers and administrators to understand the expected behavior of the Flows and ensure consistent behavior across different deployments or instances.
5. Facilitates collaboration: Unit tests promote collaboration between developers and administrators by providing a clear understanding of the purpose and behavior of the Flows. This enables better communication and collaboration when discussing requirements or troubleshooting issues related to the Flows.
To unit test Flows in Salesforce using Apex, you can follow these steps:
1. Identify the Flow you want to test: Determine the specific Flow you need to create unit tests for.
2. Prepare test data: Create or gather test data that represents different scenarios within the Flow. This includes the input variables that the Flow relies on.
3. Create an Apex test class: In Salesforce, create an Apex test class to test your Flow. The test class should be annotated with @isTest.
4. Trigger the Flow by, for example, saving a record with some particular data. Make sure you wrap this section of the test with Test.startTest(); and Test.stopTest();
5. Assert the outcome: Access the Flow’s output variables and assert that their values match the expected results. You can use Apex assertions such as System.assertEquals to compare expected and actual values.
6. Run the test class: Execute the test class to run the unit tests for your Flow. You can run the tests using the Developer Console or Salesforce CLI.
It’s not recommended you test different scenarios in the same test. As a good practice, create one method for every scenario you want to test.

Unfortunately, until now you don’t have a way to know how well the Flow is covered so you won’t be able to know if you tested every scenario in the Flow.

By following these steps, you can effectively unit test Flows in Salesforce using Apex. This helps ensure that your Flows function as expected and handle different scenarios correctly.
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Mocking AWS SSM with Jest and TypeScript

March 29th, 2023
Mocking in software development offers several advantages, but one of the most important ones is the ability to isolate and control dependencies. Here are a few key advantages of mocking:
1. Test Independence: By using mocks, you can test a specific unit of code in isolation, without relying on the behavior of external dependencies. This ensures that your tests are independent and not affected by changes in other parts of the system.
2. Faster and Repeatable Testing: Mocking allows you to simulate the behavior of external components or services, making your tests faster and more repeatable. You can define specific responses or scenarios, which eliminates the need for time-consuming interactions with real components.
3. Reduced Complexity: Mocking simplifies the testing process by removing the need to set up complex and often resource-intensive external dependencies. This leads to cleaner and more focused tests that are easier to understand and maintain.
4. Improved Fault Isolation: Mocking helps identify and isolate faults within your codebase. By substituting external dependencies with mocks, you can pinpoint the source of errors or unexpected behavior more easily, making debugging and troubleshooting faster and more efficient.
5. Parallel Test Execution: With mocks, you can run tests in parallel without worrying about conflicts or interdependencies between different components. This speeds up the test execution time and improves overall testing efficiency.
Overall, mocking enables developers to write robust, reliable, and efficient tests by allowing them to control the behavior of external dependencies. It promotes testability, enhances the development process, and helps deliver high-quality software.

This time let’s see an example about mocking AWS SSM

Let’s say you have this code that uses SSM:
```
import { SSM } from 'aws-sdk';

const getSecureParameter = async (paramName: string): Promise<string | undefined> => {
    if (paramName.startsWith('/wrong')) throw new Error('wrong parameter');
    const ssm = new SSM();
    const secret = await ssm
        .getParameter({
            Name: paramName,
            WithDecryption: true,
        })
        .promise();
    return secret.Parameter ? secret.Parameter.Value : undefined;
};

export const getParam1 = () => getSecureParameter('/ssm/param/name/example');
export const getParam2 = () => getSecureParameter('/wrong/param');
export const getParam3 = () => getSecureParameter('/not/found/param');
```
To mock AWS SSM with Jest and TypeScript, you can use the AWS SDK’s mock implementation. Here’s how you can set it up:
```
import AWS from 'aws-sdk';
import { getParam1, getParam2, getParam3 } from '../mock';

jest.mock('aws-sdk');

const mockAws = AWS as jest.Mocked<any>;

const ssmMock = {
    getParameter: (options: AWS.SSM.Types.GetParameterRequest) => {
        return {
            promise: () => {
                switch (options.Name) {
                    case '/not/found/param': {
                        return Promise.reject(new Error('some error'));
                        break;
                    }
                    default: {
                        return Promise.resolve({
                            Parameter: {
                                Value: `mocked secret for ${options.Name}`,
                            },
                        });
                    }
                }
            },
        };
    },
};

describe('AWS SSM mock example tests', () => {
    beforeAll(() => {
        mockAws.SSM.mockImplementation(jest.fn().mockImplementation(() => ssmMock));
    });

    beforeEach(() => {
        //
    });

    it('should success when...', async () => {
        // example
        const result = await getParam1();
        expect(result).toBe('mocked secret for /ssm/param/name/example');
    });

    it('should fail due to some reason...', async () => {
        // example:
        await expect(getParam2()).rejects.toThrow(new Error('wrong parameter'));
    });

    it('should fail due to another reason...', async () => {
        // example:
        await expect(getParam3()).rejects.toThrow(new Error('some error'));
    });
});
```
Mocking in software development offers several advantages, with the ability to isolate and control dependencies being one of the most important. By using mocks, developers can test specific units of code in isolation, leading to test independence and faster, repeatable testing. Mocking also reduces complexity by eliminating the need for complex external dependencies, allowing for cleaner and more focused tests. Additionally, fault isolation is improved as mocking helps identify and isolate faults within the codebase. With mocks, tests can also be executed in parallel, improving overall testing efficiency.

In the example of mocking AWS SSM with Jest and TypeScript, the AWS SDK’s mock implementation is used. By setting up the mock implementation, developers can simulate the behavior of AWS SSM and test their code without relying on the actual AWS services. This allows for more controlled and reliable testing.

Overall, mocking enables developers to write robust, reliable, and efficient tests by allowing them to control the behavior of external dependencies. It promotes testability, enhances the development process, and helps deliver high-quality software. With the ability to isolate and control dependencies, developers can confidently test their code and ensure its functionality without being dependent on external factors.
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How to Mock Axios with Jest

March 28th, 2023
Axios is a popular JavaScript library used for making HTTP requests in web applications. Jest, on the other hand, is a JavaScript testing framework that comes with a built-in mocking feature that makes it easy to mock Axios in your tests. In this blog post, we’ll explore how to mock Axios with Jest, step by step.

To mock Axios with Jest, you can use the Jest mock function to replace the actual Axios library with a mock implementation.

Here is an example of how to mock Axios with Jest:
```
// Import the Axios library
import axios from 'axios';

// Mock the Axios library with Jest
jest.mock('axios');

// Define the mock response data
const mockResponse = {
  data: {
    id: 1,
    name: 'John Doe',
  },
};

// Set up the mock implementation for Axios
axios.get.mockImplementation(() => Promise.resolve(mockResponse));

// Call the Axios method in your test
axios.get('/users/1').then((response) => {
  expect(response.data).toEqual(mockResponse.data);
});
```
In the example above, we first import the Axios library and then mock it with Jest. We then define a mock response data object and set up the mock implementation for the Axios get method to return a Promise that resolves with the mock response data.

Finally, we call the Axios get method in our test and use Jest’s expect function to assert that the response data matches the mock response data.

Note that you may need to modify this example to suit your specific use case, depending on the methods you are calling and the data you are expecting in response.
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Salesforce main features

Salesforce AppExchange

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Salesforce Einstein AI

Salesforce in the IoT world

How to get started with Salesforce

Salesforce Pricing

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Missing Apple Car Play and Android Auto

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